Shipping policy
Thank you for shopping with us! We strive to provide the best possible service and deliver your items in a timely manner. Below is our shipping and handling policy.
Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders placed after 12:00 PM EST may be processed the following business day.
- You will receive an email notification once your order has been processed and shipped.
Shipping Rates and Methods:
- Shipping costs are calculated at checkout based on your delivery address and the weight of the items in your cart.
- We offer the following shipping methods:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1 business day (available for select areas)
International Shipping:
- We currently do not ship to international countries.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.
Address Accuracy:
- Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to incorrect address information.
Shipping Delays:
- While we strive to process and ship your order as quickly as possible, shipping times may vary depending on carrier delays, weather conditions, and other factors beyond our control.
- In the event of a delay, we will notify you via email.
Lost or Damaged Items:
- If your package is lost or damaged in transit, please contact us immediately. We will assist you in filing a claim with the carrier and, if applicable, provide a replacement or refund.
- We are not responsible for lost or stolen packages once the carrier has confirmed delivery.
Returns and Exchanges:
- Please refer to our Return & Exchange Policy for information on how to return or exchange items.
If you have any further questions about our shipping policy, feel free to reach out to our customer service team at Customer Service Email at www.destined2shop.com